SHIPPING

SHIPPING

Channel	Destination	Carrier Name	Dispatch method	Shopify Description	Price
B2C-OUT	AUSTRALIA	UPS Express	Express	UPS Express Service (1-3 Business Days)	15 USD
B2C-OUT	AUSTRALIA	UPS Express	Express	Orders over $420aud via UPS Express (1-3 Business Days)	Free
B2C-OUT	AUSTRALIA	DHL Express	Standard	DHL Express (1-3 Business Days)	15 USD
B2C-OUT	AUSTRALIA	DHL Express	Standard	Orders over $420aud via DHL Express (1-3 Business Days)	Free
B2C-OUT	CANADA	UPS Express	Express	UPS Express Service (1-3 Business Days)	15 USD
B2C-OUT	CANADA	UPS Express	Express	Orders over $300 via UPS Express (1-3 Business Days)	Free
B2C-OUT	CANADA	UPS Express	Express	Orders over $380cad via UPS Express (1-3 Business Days)	Free
B2C-OUT	CANADA	DHL Express	Standard	DHL Express (1-3 Business Days)	15USD
B2C-OUT	CANADA	DHL Express	Standard	Orders over $300 via DHL Express (1-3 Business Days)	Free
B2C-OUT	CANADA	DHL Express	Standard	Orders over $380cad via DHL Express (1-3 Business Days)	Free
B2C-OUT	CHINA	UPS Express	Express	UPS Express Service (1-3 Business Days)	15 USD
B2C-OUT	CHINA	UPS Express	Express	Orders over $300 via UPS Express (1-3 Business Days)	Free
B2C-OUT	CHINA	DHL Express	Standard	DHL Express (1-3 Business Days)	15 USD
B2C-OUT	CHINA	DHL Express	Standard	Orders over $300 via DHL Express (1-3 Business Days)	Free
B2C-OUT	HONG KONG	UPS Express	Express	UPS Express Service (1-3 Business Days)	15 USD
B2C-OUT	HONG KONG	UPS Express	Express	Orders over $300 via UPS Express (1-3 Business Days)	Free
B2C-OUT	HONG KONG	DHL Express	Standard	DHL Express (1-3 Business Days)	15 USD
B2C-OUT	HONG KONG	DHL Express	Standard	Orders over $300 via DHL Express (1-3 Business Days)	Free
B2C-OUT	INDIA	UPS Express	Express	UPS Express Service (1-3 Business Days)	15 USD
B2C-OUT	INDIA	UPS Express	Express	Orders over $300 via UPS Express (1-3 Business Days)	Free
B2C-OUT	INDIA	DHL Express	Standard	DHL Express (1-3 Business Days)	15 USD
B2C-OUT	INDIA	DHL Express	Standard	Orders over $300 via DHL Express (1-3 Business Days)	Free
B2C-OUT	INDONESIA	UPS Express	Express	UPS Express Service (1-3 Business Days)	15 USD
B2C-OUT	INDONESIA	UPS Express	Express	Orders over $300 via UPS Express (1-3 Business Days)	Free
B2C-OUT	INDONESIA	DHL Express	Standard	DHL Express (1-3 Business Days)	15 USD
B2C-OUT	INDONESIA	DHL Express	Standard	Orders over $300 via DHL Express (1-3 Business Days)	Free
B2C-OUT	JAPAN	UPS Express	Express	UPS Express Service (1-3 Business Days)	15 USD
B2C-OUT	JAPAN	UPS Express	Express	Orders over $300 via UPS Express (1-3 Business Days)	Free
B2C-OUT	JAPAN	DHL Express	Standard	DHL Express (1-3 Business Days)	15 USD
B2C-OUT	JAPAN	DHL Express	Standard	Orders over $300 via DHL Express (1-3 Business Days)	Free
B2C-OUT	NEW ZELAND	UPS Express	Express	UPS Express Service (1-3 Business Days)	15 USD
B2C-OUT	NEW ZELAND	UPS Express	Express	Orders over $300 via UPS Express (1-3 Business Days)	Free
B2C-OUT	NEW ZELAND	DHL Express	Standard	DHL Express (1-3 Business Days)	15 USD
B2C-OUT	NEW ZELAND	DHL Express	Standard	Orders over $300 via DHL Express (1-3 Business Days)	Free
B2C-OUT	SINGAPORE	UPS Express	Express	UPS Express Service (1-3 Business Days)	15 USD
B2C-OUT	SINGAPORE	UPS Express	Express	Orders over $300 via UPS Express (1-3 Business Days)	Free
B2C-OUT	SINGAPORE	DHL Express	Standard	DHL Express (1-3 Business Days)	15 USD
B2C-OUT	SINGAPORE	DHL Express	Standard	Orders over $300 via DHL Express (1-3 Business Days)	Free
B2C-OUT	BAHRAIN	UPS Express	Express	UPS Express Service (1-3 Business Days)	15 USD
B2C-OUT	BAHRAIN	UPS Express	Express	Orders over $300 via UPS Express (1-3 Business Days)	Free
B2C-OUT	BAHRAIN	DHL Express	Standard	DHL Express (1-3 Business Days)	15 USD
B2C-OUT	BAHRAIN	DHL Express	Standard	Orders over $300 via DHL Express (1-3 Business Days)	Free
B2C-OUT	ISRAEL	UPS Express	Express	UPS Express Service (1-3 Business Days)	15 USD
B2C-OUT	ISRAEL	UPS Express	Express	Orders over $300 via UPS Express (1-3 Business Days)	Free
B2C-OUT	ISRAEL	DHL Express	Standard	DHL Express (1-3 Business Days)	15 USD
B2C-OUT	ISRAEL	DHL Express	Standard	Orders over $300 via DHL Express (1-3 Business Days)	Free
B2C-OUT	JORDAN	UPS Express	Express	UPS Express Service (1-3 Business Days)	15 USD
B2C-OUT	JORDAN	UPS Express	Express	Orders over $300 via UPS Express (1-3 Business Days)	Free
B2C-OUT	JORDAN	DHL Express	Standard	DHL Express (1-3 Business Days)	15 USD
B2C-OUT	JORDAN	DHL Express	Standard	Orders over $300 via DHL Express (1-3 Business Days)	Free
B2C-OUT	KUWAIT	UPS Express	Express	UPS Express Service (1-3 Business Days)	15 USD
B2C-OUT	KUWAIT	UPS Express	Express	Orders over $300 via UPS Express (1-3 Business Days)	Free
B2C-OUT	KUWAIT	DHL Express	Standard	DHL Express (1-3 Business Days)	15 USD
B2C-OUT	KUWAIT	DHL Express	Standard	Orders over $300 via DHL Express (1-3 Business Days)	Free
B2C-OUT	MACAO	UPS Express	Express	UPS Express Service (1-3 Business Days)	15 USD
B2C-OUT	MACAO	UPS Express	Express	Orders over $300 via UPS Express (1-3 Business Days)	Free
B2C-OUT	MACAO	DHL Express	Standard	DHL Express (1-3 Business Days)	15 USD
B2C-OUT	MACAO	DHL Express	Standard	Orders over $300 via DHL Express (1-3 Business Days)	Free
B2C-OUT	MALAYSIA	UPS Express	Express	UPS Express Service (1-3 Business Days)	15 USD
B2C-OUT	MALAYSIA	UPS Express	Express	Orders over $300 via UPS Express (1-3 Business Days)	Free
B2C-OUT	MALAYSIA	DHL Express	Standard	DHL Express (1-3 Business Days)	15 USD
B2C-OUT	MALAYSIA	DHL Express	Standard	Orders over $300 via DHL Express (1-3 Business Days)	Free
B2C-OUT	OMAN	UPS Express	Express	UPS Express Service (1-3 Business Days)	15 USD
B2C-OUT	OMAN	UPS Express	Express	Orders over $300 via UPS Express (1-3 Business Days)	Free
B2C-OUT	OMAN	DHL Express	Standard	DHL Express (1-3 Business Days)	15 USD
B2C-OUT	OMAN	DHL Express	Standard	Orders over $300 via DHL Express (1-3 Business Days)	Free
B2C-OUT	PHILIPPINES	UPS Express	Express	UPS Express Service (1-3 Business Days)	15 USD
B2C-OUT	PHILIPPINES	UPS Express	Express	Orders over $300 via UPS Express (1-3 Business Days)	Free
B2C-OUT	PHILIPPINES	DHL Express	Standard	DHL Express (1-3 Business Days)	15 USD
B2C-OUT	PHILIPPINES	DHL Express	Standard	Orders over $300 via DHL Express (1-3 Business Days)	Free
B2C-OUT	QATAR	UPS Express	Express	UPS Express Service (1-3 Business Days)	15 USD
B2C-OUT	QATAR	UPS Express	Express	Orders over $300 via UPS Express (1-3 Business Days)	Free
B2C-OUT	QATAR	DHL Express	Standard	DHL Express (1-3 Business Days)	15 USD
B2C-OUT	QATAR	DHL Express	Standard	Orders over $300 via DHL Express (1-3 Business Days)	Free
B2C-OUT	SAUDI ARABIA	UPS Express	Express	UPS Express Service (1-3 Business Days)	15 USD
B2C-OUT	SAUDI ARABIA	UPS Express	Express	Orders over $300 via UPS Express (1-3 Business Days)	Free
B2C-OUT	SAUDI ARABIA	DHL Express	Standard	DHL Express (1-3 Business Days)	15 USD
B2C-OUT	SAUDI ARABIA	DHL Express	Standard	Orders over $300 via DHL Express (1-3 Business Days)	Free
B2C-OUT	TAIWAN	UPS Express	Express	UPS Express Service (1-3 Business Days)	15 USD
B2C-OUT	TAIWAN	UPS Express	Express	Orders over $300 via UPS Express (1-3 Business Days)	Free
B2C-OUT	TAIWAN	DHL Express	Standard	DHL Express (1-3 Business Days)	15 USD
B2C-OUT	TAIWAN	DHL Express	Standard	Orders over $300 via DHL Express (1-3 Business Days)	Free
B2C-OUT	UNITED ARAB EMIRATES	UPS Express	Express	UPS Express Service (1-3 Business Days)	15 USD
B2C-OUT	UNITED ARAB EMIRATES	UPS Express	Express	Orders over $300 via UPS Express (1-3 Business Days)	Free
B2C-OUT	UNITED ARAB EMIRATES	DHL Express	Standard	DHL Express (1-3 Business Days)	15 USD
B2C-OUT	UNITED ARAB EMIRATES	DHL Express	Standard	Orders over $300 via DHL Express (1-3 Business Days)	Free
B2C-OUT	UNITED STATES OF AMERICA	UPS Express	Express	UPS Express Service (1-3 Business Days)	8 USD
B2C-OUT	UNITED STATES OF AMERICA	UPS Express	Express	Orders over $300 via UPS Express (1-3 Business Days)	8 USD
B2C-OUT	UNITED STATES OF AMERICA	DHL Express	Standard	DHL Express (1-3 Business Days)	8 USD
B2C-OUT	UNITED STATES OF AMERICA	DHL Express	Standard	DHL Express (1-3 Business Days)	8 USD
B2C-OUT	ROW	UPS Express	Express	UPS Express Service (1-3 Business Days)	15 USD
B2C-OUT	ROW	UPS Express	Express	Orders over $300 via UPS Express (1-3 Business Days)	Free
B2C-OUT	ROW	DHL Express	Standard	DHL Express (1-3 Business Days)	15 USD
B2C-OUT	ROW	DHL Express	Standard	Orders over $300 via DHL Express (1-3 Business Days)	Free

TRACKING YOUR PARCEL
Our shipping partner, DHL, offers you the flexibility to make changes to your delivery while it’s on its way to you using DHL On Demand Delivery (ODD). Whether you need to schedule a delivery for another day or remove the signature requirement, ODD makes it easy for you.

Once your order has left us and is with DHL, they will contact you via SMS and/or email to let you know when to expect the delivery. If ODD is available in your location, this message will also contain a link to the ODD site. All you need is your tracking (shipment waybill) number.

Here’s a few options you can select to customise your delivery:

Schedule Your Delivery

If your estimated delivery date doesn’t suit, you have the option to select another date within 5 working days.

Where available, you’ll also be able to select a timed window to receive your order.

Signature Release

If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, REPRESENT cannot be held responsible for any loss or damage that may occur once your order has been delivered.

Leave With Neighbour

Request for your order to be left with your neighbour by providing DHL with their house number and any further instructions. Please note that if you select this option, REPRESENT and DHL cannot be held responsible for any loss or damage that may occur once your order has been delivered.

Collection from a DHL Service Point

If you won’t be in for your delivery, you can choose to pick this up from DHL Service Point.

DHL ODD will show you the nearest DHL Service Points to you, so you can select which one works best for you. They’ll then contact you to let you know when it’s ready to collect and how long you have to pick up your delivery. Please note that if the parcel is not collected within this timeframe, it’ll be sent back to the DHL depot.

To collect your parcel from a DHL Service Point you’ll need to bring two forms of ID:

A photographic ID (e.g. passport or driving license)
Your email/SMS notification from DHL

Vacation Hold

Still on vacation? You can request DHL to hold your delivery for up to 30 calendar days for you.

Where available, you’ll also be able to select a timed window to receive your delivery.

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