SHIPPING

SHIPPING

Channel

Destination

Carrier Name

Dispatch method

Shopify Description

Price

B2C-OUT

AUSTRALIA

UPS Express

Express

UPS Express Service (1-3 Business Days)

15 USD

B2C-OUT

AUSTRALIA

UPS Express

Express

Orders over $420aud via UPS Express (1-3 Business Days)

Free

B2C-OUT AUSTRALIA DHL Express Standard
DHL Express (1-3 Business Days)
15 USD
B2C-OUT AUSTRALIA DHL Express Standard
Orders over $420aud via DHL Express (1-3 Business Days)
Free

B2C-OUT

CANADA

UPS Express

Express

UPS Express Service (1-3 Business Days)

15 USD

B2C-OUT

CANADA

UPS Express

Express

Orders over $300 via UPS Express (1-3 Business Days)

Free

B2C-OUT

CANADA

UPS Express

Express

Orders over $380cad via UPS Express (1-3 Business Days)

Free

B2C-OUT
CANADA DHL Express Standard
DHL Express (1-3 Business Days)
15USD
B2C-OUT CANADA
DHL Express
Standard
Orders over $300 via DHL Express (1-3 Business Days)
Free
B2C-OUT
CANADA
DHL Express
Standard
Orders over $380cad via DHL Express (1-3 Business Days)
Free

B2C-OUT

CHINA

UPS Express

Express

UPS Express Service (1-3 Business Days)

15 USD

B2C-OUT

CHINA

UPS Express

Express

Orders over $300 via UPS Express (1-3 Business Days)

Free

B2C-OUT

CHINA

DHL Express

Standard

DHL Express (1-3 Business Days)

 15 USD

B2C-OUT

CHINA

DHL Express

Standard

Orders over $300 via DHL Express (1-3 Business Days)

 Free

B2C-OUT

HONG KONG

UPS Express

Express

UPS Express Service (1-3 Business Days)

15 USD

B2C-OUT

HONG KONG

UPS Express

Express

Orders over $300 via UPS Express (1-3 Business Days)

Free

B2C-OUT

HONG KONG

DHL Express

Standard

DHL Express (1-3 Business Days)

15 USD

B2C-OUT

HONG KONG

DHL Express

Standard

Orders over $300 via DHL Express (1-3 Business Days)

 Free

B2C-OUT

INDIA

UPS Express

Express

UPS Express Service (1-3 Business Days)

15 USD

B2C-OUT

INDIA

UPS Express

Express

Orders over $300 via UPS Express (1-3 Business Days)

Free

B2C-OUT

INDIA

DHL Express

Standard

DHL Express (1-3 Business Days)

15 USD

B2C-OUT

INDIA

DHL Express

Standard

Orders over $300 via DHL Express (1-3 Business Days)

 Free

B2C-OUT

INDONESIA

UPS Express

Express

UPS Express Service (1-3 Business Days)

15 USD

B2C-OUT

INDONESIA

UPS Express

Express

Orders over $300 via UPS Express (1-3 Business Days)

Free

B2C-OUT

INDONESIA

DHL Express

Standard

DHL Express (1-3 Business Days)

15 USD

B2C-OUT

INDONESIA

DHL Express

Standard

Orders over $300 via DHL Express (1-3 Business Days)

Free

B2C-OUT

JAPAN

UPS Express

Express

UPS Express Service (1-3 Business Days)

15 USD

B2C-OUT

JAPAN

UPS Express

Express

Orders over $300 via UPS Express (1-3 Business Days)

Free

B2C-OUT

JAPAN

DHL Express

Standard

DHL Express (1-3 Business Days)

15 USD

B2C-OUT

JAPAN

DHL Express

Standard

Orders over $300 via DHL Express (1-3 Business Days)

 Free

B2C-OUT

NEW ZELAND

UPS Express

Express

UPS Express Service (1-3 Business Days)

15 USD

B2C-OUT

NEW ZELAND

UPS Express

Express

Orders over $300 via UPS Express (1-3 Business Days)

Free

B2C-OUT

NEW ZELAND

DHL Express

Standard

DHL Express (1-3 Business Days)

15 USD

B2C-OUT

NEW ZELAND

DHL Express

Standard

Orders over $300 via DHL Express (1-3 Business Days)

Free 

B2C-OUT

SINGAPORE

UPS Express

Express

UPS Express Service (1-3 Business Days)

15 USD

B2C-OUT

SINGAPORE

UPS Express

Express

Orders over $300 via UPS Express (1-3 Business Days)

Free

B2C-OUT

SINGAPORE

DHL Express

Standard

DHL Express (1-3 Business Days)

15 USD

B2C-OUT

SINGAPORE

DHL Express

Standard

Orders over $300 via DHL Express (1-3 Business Days)

Free

B2C-OUT

BAHRAIN

UPS Express

Express

UPS Express Service (1-3 Business Days)

15 USD

B2C-OUT

BAHRAIN

UPS Express

Express

Orders over $300 via UPS Express (1-3 Business Days)

Free

B2C-OUT

BAHRAIN

DHL Express

Standard

DHL Express (1-3 Business Days)

15 USD

B2C-OUT

BAHRAIN

DHL Express 

Standard

Orders over $300 via DHL Express (1-3 Business Days)

Free

B2C-OUT

ISRAEL

UPS Express

Express

UPS Express Service (1-3 Business Days)

15 USD

B2C-OUT

ISRAEL

UPS Express

Express

Orders over $300 via UPS Express (1-3 Business Days)

Free

B2C-OUT

ISRAEL

DHL Express

Standard

DHL Express (1-3 Business Days)

15 USD

B2C-OUT

ISRAEL

DHL Express

Standard

Orders over $300 via DHL Express (1-3 Business Days)

Free

B2C-OUT

JORDAN

UPS Express

Express

UPS Express Service (1-3 Business Days)

15 USD

B2C-OUT

JORDAN

UPS Express

Express

Orders over $300 via UPS Express (1-3 Business Days)

Free

B2C-OUT

JORDAN

DHL Express

Standard

DHL Express (1-3 Business Days)

 15 USD

B2C-OUT

JORDAN

DHL Express

Standard

Orders over $300 via DHL Express (1-3 Business Days)

Free

B2C-OUT

KUWAIT

UPS Express

Express

UPS Express Service (1-3 Business Days)

15 USD

B2C-OUT

KUWAIT

UPS Express

Express

Orders over $300 via UPS Express (1-3 Business Days)

Free

B2C-OUT

KUWAIT

DHL Express

Standard

DHL Express (1-3 Business Days)

15 USD

B2C-OUT

KUWAIT

DHL Express

Standard

Orders over $300 via DHL Express (1-3 Business Days)

Free

B2C-OUT

MACAO

UPS Express

Express

UPS Express Service (1-3 Business Days)

15 USD

B2C-OUT

MACAO

UPS Express

Express

Orders over $300 via UPS Express (1-3 Business Days)

Free

B2C-OUT

MACAO

DHL Express

Standard

DHL Express (1-3 Business Days)

15 USD

B2C-OUT

MACAO

DHL Express

Standard

Orders over $300 via DHL Express (1-3 Business Days)

Free

B2C-OUT

MALAYSIA

UPS Express

Express

UPS Express Service (1-3 Business Days)

15 USD

B2C-OUT

MALAYSIA

UPS Express

Express

Orders over $300 via UPS Express (1-3 Business Days)

Free

B2C-OUT

MALAYSIA

DHL Express

Standard

DHL Express (1-3 Business Days)

15 USD

B2C-OUT

MALAYSIA

DHL Express

Standard

Orders over $300 via DHL Express (1-3 Business Days)

Free

B2C-OUT

OMAN

UPS Express

Express

UPS Express Service (1-3 Business Days)

15 USD

B2C-OUT

OMAN

UPS Express

Express

Orders over $300 via UPS Express (1-3 Business Days)

Free

B2C-OUT

OMAN

DHL Express

Standard

DHL Express (1-3 Business Days)

15 USD

B2C-OUT

OMAN

DHL Express

Standard

Orders over $300 via DHL Express (1-3 Business Days)

Free

B2C-OUT

PHILIPPINES

UPS Express

Express

UPS Express Service (1-3 Business Days)

15 USD

B2C-OUT

PHILIPPINES

UPS Express

Express

Orders over $300 via UPS Express (1-3 Business Days)

Free

B2C-OUT

PHILIPPINES

DHL Express

Standard

DHL Express (1-3 Business Days)

15 USD

B2C-OUT

PHILIPPINES

DHL Express

Standard

Orders over $300 via DHL Express (1-3 Business Days)

Free

B2C-OUT

QATAR

UPS Express

Express

UPS Express Service (1-3 Business Days)

15 USD

B2C-OUT

QATAR

UPS Express

Express

Orders over $300 via UPS Express (1-3 Business Days)

Free

B2C-OUT

QATAR

DHL Express

Standard

DHL Express (1-3 Business Days)

15 USD

B2C-OUT

QATAR

DHL Express

Standard

Orders over $300 via DHL Express (1-3 Business Days)

Free

B2C-OUT

SAUDI ARABIA

UPS Express

Express

UPS Express Service (1-3 Business Days)

15 USD

B2C-OUT

SAUDI ARABIA

UPS Express

Express

Orders over $300 via UPS Express (1-3 Business Days)

Free

B2C-OUT

SAUDI ARABIA

DHL Express

Standard

DHL Express (1-3 Business Days)

15 USD

B2C-OUT

SAUDI ARABIA

DHL Express

Standard

Orders over $300 via DHL Express (1-3 Business Days)

Free

B2C-OUT

TAIWAN

UPS Express

Express

UPS Express Service (1-3 Business Days)

15 USD

B2C-OUT

TAIWAN

UPS Express

Express

Orders over $300 via UPS Express (1-3 Business Days)

Free

B2C-OUT

TAIWAN

DHL Express

Standard

DHL Express (1-3 Business Days)

15 USD

B2C-OUT

TAIWAN

DHL Express

Standard

Orders over $300 via DHL Express (1-3 Business Days)

Free

B2C-OUT

UNITED ARAB EMIRATES

UPS Express

Express

UPS Express Service (1-3 Business Days)

15 USD

B2C-OUT

UNITED ARAB EMIRATES

UPS Express

Express

Orders over $300 via UPS Express (1-3 Business Days)

Free

B2C-OUT

UNITED ARAB EMIRATES

DHL Express

Standard

DHL Express (1-3 Business Days)

15 USD

B2C-OUT

UNITED ARAB EMIRATES

DHL Express

Standard

Orders over $300 via DHL Express (1-3 Business Days)

Free

B2C-OUT

UNITED STATES OF AMERICA

UPS Express

Express

UPS Express Service (1-3 Business Days)

15 USD

B2C-OUT

UNITED STATES OF AMERICA

UPS Express

Express

Orders over $300 via UPS Express (1-3 Business Days)

Free

B2C-OUT

UNITED STATES OF AMERICA

DHL Express

Standard

DHL Express (1-3 Business Days)

 15 USD

B2C-OUT

 UNITED STATES OF AMERICA

DHL Express

Standard

DHL Express (1-3 Business Days)

 Free

B2C-OUT

ROW

UPS Express

Express

UPS Express Service (1-3 Business Days)

15 USD

B2C-OUT

ROW

UPS Express

Express

Orders over $300 via UPS Express (1-3 Business Days)

Free

B2C-OUT

ROW

DHL Express

Standard

DHL Express (1-3 Business Days)

15 USD

B2C-OUT

ROW

DHL Express

Standard

Orders over $300 via DHL Express (1-3 Business Days)

Free

 

 

TRACKING YOUR PARCEL
Our shipping partner, DHL, offers you the flexibility to make changes to your delivery while it’s on its way to you using DHL On Demand Delivery (ODD). Whether you need to schedule a delivery for another day or remove the signature requirement, ODD makes it easy for you.

Once your order has left us and is with DHL, they will contact you via SMS and/or email to let you know when to expect the delivery. If ODD is available in your location, this message will also contain a link to the ODD site. All you need is your tracking (shipment waybill) number.

Here’s a few options you can select to customise your delivery:

Schedule Your Delivery

If your estimated delivery date doesn’t suit, you have the option to select another date within 5 working days.

Where available, you’ll also be able to select a timed window to receive your order.

Signature Release

If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, REPRESENT cannot be held responsible for any loss or damage that may occur once your order has been delivered.

Leave With Neighbour

Request for your order to be left with your neighbour by providing DHL with their house number and any further instructions. Please note that if you select this option, REPRESENT and DHL cannot be held responsible for any loss or damage that may occur once your order has been delivered.

Collection from a DHL Service Point

If you won’t be in for your delivery, you can choose to pick this up from DHL Service Point.

DHL ODD will show you the nearest DHL Service Points to you, so you can select which one works best for you. They’ll then contact you to let you know when it’s ready to collect and how long you have to pick up your delivery. Please note that if the parcel is not collected within this timeframe, it’ll be sent back to the DHL depot.

To collect your parcel from a DHL Service Point you’ll need to bring two forms of ID:

  • A photographic ID (e.g. passport or driving license)
  • Your email/SMS notification from DHL

Vacation Hold

Still on vacation? You can request DHL to hold your delivery for up to 30 calendar days for you.

Where available, you’ll also be able to select a timed window to receive your delivery.