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BLACK FRIDAY FAQS >
BLACK FRIDAY SALE SHIPPINGDue to increased traffic on all orders placed over the Black Friday sale weekend cannot be amended, or cancelled. Please allow up to 10 additional business days for your order to arrive.
SHIPPINGWe ship worldwide with DHL Express & FedEx Priority, for the fastest & most reliable service. Please see our shipping rates below.
Express (1-4 Business Days) - $15 Over $200 via Express (1-4 Business Days) - $8 Over $300 via Express (1-4 Business Days) - Free
AUSTRALIADHL Express (2-4 Business Days) - $30audOver $300 AUD via DHL Express (1-4 Business Days) - $15audOver $400 AUD via DHL Express (1-4 Business Days) - FreeROWDHL Express (2-4 Business Days) - $20 Over $200 via DHL Express (1-4 Business Days) - $9 Over $300 via DHL Express (1-4 Business Days) - Free
Please note, orders placed after 2pm GMT won't be shipped until the following business day.
TRACKING YOUR PARCELOur shipping partner, DHL, offers you the flexibility to make changes to your delivery while it’s on its way to you using DHL On Demand Delivery (ODD). Whether you need to schedule a delivery for another day or remove the signature requirement, ODD makes it easy for you.
Once your order has left us and is with DHL, they will contact you via SMS and/or email to let you know when to expect the delivery. If ODD is available in your location, this message will also contain a link to the ODD site. All you need is your tracking (shipment waybill) number.
Here’s a few options you can select to customise your delivery:
Schedule Your Delivery
If your estimated delivery date doesn’t suit, you have the option to select another date within 5 working days.
Where available, you’ll also be able to select a timed window to receive your order.
If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, REPRESENT cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Leave With Neighbour
Request for your order to be left with your neighbour by providing DHL with their house number and any further instructions. Please note that if you select this option, REPRESENT and DHL cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Collection from a DHL Service Point
If you won’t be in for your delivery, you can choose to pick this up from DHL Service Point.
DHL ODD will show you the nearest DHL Service Points to you, so you can select which one works best for you. They’ll then contact you to let you know when it’s ready to collect and how long you have to pick up your delivery. Please note that if the parcel is not collected within this timeframe, it’ll be sent back to the DHL depot.
To collect your parcel from a DHL Service Point you’ll need to bring two forms of ID:
Still on vacation? You can request DHL to hold your delivery for up to 30 calendar days for you.
Where available, you’ll also be able to select a timed window to receive your delivery.
RUSSIAN SHIPMENTSFor more information, see our Russia shipping terms and conditions.Более подробную информацию можно найти в наших условиях доставки по России.
1. Add item(s) to your cart
2. Go to checkout and choose
3. Enter your debit or credit card information
4. Pay later in 3 instalments. The first payment is taken when the order is processed and the remaining 2 are automatically taken every 30 days.
Please note that a higher initial payment may be required for some purchases. More information in the Pay in 3 instalments complete terms
We want to reward our customers for their loyalty. Represent Prestige gives you access to exclusive rewards and benefits. The more you spend on site, the more and higher level rewards you’ll receive. Sign up now to start earning.
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When you checkout on our international stores:
- Checkout will be in the home currency
- Shipping rates may vary and shipping times will increase
Please select a store